Privacy Policy

STISA Privacy Policy

We are committed to protecting your privacy and processing your personal information in accordance with this Privacy Policy Stisa Sviluppo Traffici Internazionali SA (hereinafter “STISA”), referred to below as the “Privacy Policy,” and our obligations under the EU General Data Protection Regulation and/or the Swiss Federal Data Protection Act (FADP).

1. What are personal data and special categories of personal data?

Personal data refers to any information related to an identified or identifiable natural person (“data subject”), such as name, address, phone number, and email address.

Special categories of personal data refer to a subset of personal data that is considered particularly sensitive, requiring higher protection. These may include information such as race, origin, religion, sexual orientation, medical and health details, and trade union memberships.

2. What personal information do we collect and store, and why?

We collect personal data related to our employees, prospective employees (job applicants), clients, suppliers, representatives of clients and suppliers, investors/shareholders, other stakeholders, and users of our websites.

The personal data we may ask you to provide includes, but is not limited to, contact details (such as name, address, phone number, and email address), business-related information, photos, videos, and identity documents.

For simple navigation of the website, the types of data processed and the specific information regarding "cookies" are detailed below.

We collect your personal data for the following purposes:

• Talent management (e.g., identifying potential candidates, selecting and developing employees, etc.)
• Administration (e.g., employee administration, shareholder records management, etc.)
• Communication (e.g., with investors/shareholders, current and potential clients, other stakeholders, etc.)
• Understanding communication preferences: (e.g., we use a methodology in our customer engagement approach that aims to gather insights into communication preferences. Understanding these preferences allows us to ensure that our interactions and responses are personalized for our clients and prospects, creating clear, effective, and mutually beneficial communication.)
• Providing our services (e.g., facilitating transactions, analyzing and optimizing operations, promoting our offerings, handling complaints, managing contractual relationships, etc.)
• Purchasing services and products (e.g., facilitating transactions, analyzing markets, optimizing our supply chain, managing contractual relationships, etc.)
• Monitoring the use of our systems and websites (e.g., ensuring secure and compliant use, analyzing and personalizing the user experience, etc.)

Our processing of your personal data for the above purposes is based on our legitimate interests, including, but not limited to, attracting, selecting, and managing employees, providing credible and tailored communication, and developing our business. We may also process your personal data to comply with legal and regulatory requirements. In certain situations, we may process your personal data based on your consent.

We reserve the right to deny information or services if we cannot identify you based on the information provided. While you have the right not to provide the requested information, failure to do so may limit our ability to assist you or fulfill your requests.

3. How do we collect your personal data?

We generally collect personal data directly from you (unless you have given us consent to obtain such data from third parties). We collect personal data provided through your use of our website, social media, phone conversations with our representatives, service provision and management, as well as through forms you have completed or any written or electronic correspondence.

If we receive personal data about you that we have not requested and that is not necessary for our processing activities, we will destroy or anonymize the information unless required by law.

4. Cookies

When you visit our website and consent to the use of cookies, a cookie will be sent to your device. A cookie is a small piece of data stored on your hard drive that informs us that your computer has accessed our website. The cookie does not identify you. If you do not wish to use cookies, you can set your browser to reject them.

STISA uses Google Analytics or similar tools to gather insights into user interactions with our website, for system administration purposes, identifying issues, and improving the website. Google Analytics uses proprietary cookies to report visitor interactions.

For more details on Google Analytics and privacy policies, visit https://support.google.com/analytics.

6. Links

Our website may contain links to third-party websites. Please note that the terms of this Privacy Policy do not apply to external websites.

7. Do we share personal information with third parties?

We may disclose your personal data to third parties for the purposes mentioned in Section 2.

8. Do we transfer your personal data outside Switzerland?

We do not transfer your personal data outside the country unless you provide written consent or required by law.

9. Data security and retention

We store your personal data in both paper and electronic records with appropriate security measures.

10. Your data protection rights

You have the right to access, correct, delete, or restrict the processing of your personal data.

11. How and when will we respond to your request?

We process and respond to requests within one (1) month, unless legal exceptions apply.

12. Can you contact us anonymously?

Yes, but doing so may limit our ability to provide services or requested information.

13. How can you file a complaint?

If you wish to file a complaint regarding our handling of personal data, please contact: Stisa Sviluppo Traffici Internazionali SA, Via Industrie 12 6593 Cadenazzo, info@stisa.ch.

14. Do you need more information?

For general data protection information, visit www.edoeb.ch.

15. Privacy Policy Updates

We may update this Privacy Policy periodically. The latest version will be published on our website at www.stisa.ch.

September 2024